Terms of Service

1. Agreement to terms

By creating an account or using Nastrum Books, you agree to these Terms of Service. If you do not agree, do not use the service. These terms form a binding agreement between you and Nastrum AI.

2. The service

Nastrum Books is a cloud-based accounting platform accessible via app.nastrumbooks.com. We provide invoicing, expense tracking, banking, reporting, and related financial management tools.

We reserve the right to modify, suspend, or discontinue any part of the service at any time. We will provide reasonable notice for material changes that affect your use.

3. Your account

• You must be 18 years or older to create an account.
• You are responsible for maintaining the security of your account credentials.
• You must provide accurate information when creating your account and keep it up to date.
• You may not share your account with others or create accounts on behalf of others without their knowledge.
• You are responsible for all activity that occurs under your account.

4. Acceptable use

You agree not to use Nastrum Books to:

• Violate any applicable law or regulation.
• Record false, fraudulent, or misleading financial data.
• Attempt to gain unauthorised access to any part of the service or its infrastructure.
• Reverse engineer, decompile, or extract source code from the platform.
• Use automated tools to scrape, crawl, or extract data without written permission.
• Resell or redistribute the service without written authorisation from Nastrum AI.

5. Plans and billing

Free plan (Solo): The Solo plan is free forever with no time limit. No credit card is required. Features and limits are as described on the pricing page.

Paid plans: Paid plans are billed monthly or annually as chosen at signup. Prices are shown in USD unless regional pricing applies. Annual plans are billed upfront for the full year.

Upgrades and downgrades: You may change your plan at any time. Upgrades take effect immediately and are charged on a pro-rata basis. Downgrades take effect at the end of the current billing period.

Refunds: We offer a 14-day refund on paid plans if you are not satisfied. Contact hello@nastrumbooks.com within 14 days of your first payment.

6. Your data

You retain full ownership of all data you enter into Nastrum Books. We do not claim any rights over your financial data, customer records, or uploaded files.

You grant Nastrum AI a limited licence to store, process, and display your data solely for the purpose of providing the service. This licence ends when you delete your account.

You are responsible for ensuring that the data you enter complies with applicable laws, including data protection regulations relevant to your customers and vendors.

7. Cancellation and termination

By you: You may cancel your account at any time from your account settings. On cancellation, your data will be retained for 30 days before permanent deletion, giving you time to export.

By us: We reserve the right to suspend or terminate accounts that violate these terms, engage in fraud, or fail to pay for a paid plan after reasonable notice. We will notify you before termination except in cases of serious violations.

8. Availability and uptime

We aim to maintain high availability but do not guarantee uninterrupted service. Planned maintenance will be communicated in advance where possible. We are not liable for losses caused by temporary service interruptions.

9. Limitation of liability

Nastrum Books is a tool to help you manage your finances. It is not a substitute for professional accounting, legal, or tax advice. You are responsible for the accuracy of your financial records and for complying with your local tax obligations.

To the maximum extent permitted by law, Nastrum AI's total liability to you for any claim arising from your use of the service shall not exceed the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

10. Intellectual property

All software, design, trademarks, and content that make up Nastrum Books are owned by or licensed to Nastrum AI. You may not copy, reproduce, or create derivative works without written permission.

11. Changes to these terms

We may update these terms from time to time. We will notify you by email at least 14 days before material changes take effect. Continued use after the effective date constitutes acceptance of the revised terms.

12. Governing law

These terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE, unless local consumer protection laws in your country require otherwise.

13. Contact

Questions about these terms? Contact us at:
hello@nastrumbooks.com